HIPAA-Verified Medical Answering Service
notifyMD
Switchboard ServicesMedical Services
Doctors
At notifyMD, our comprehensive suite of services empowers medical practices to provide exceptional patient experiences while staying compliant and cost‑effective.
Our Switchboard Services guarantee that every call is answered by a HIPAA‑trained agent who can transfer to the appropriate provider, schedule appointments, or direct patients to nurse triage—all within seconds.
Appointment Scheduling is automated through our secure app, allowing patients to book, reschedule, or cancel visits anytime, 24/7, reducing no‑shows and freeing your staff to focus on clinical care.
With Nurse Triage, experienced nurses evaluate patient symptoms in real time, provide medical advice, and triage urgent needs, improving clinical outcomes and reducing the burden on physicians.
Our Automated Solutions use intelligent routing and interactive voice response to capture patient information, deliver automated reminders, and trigger alerts to providers—streamlining workflow and enhancing data accuracy.
Through Secure Messaging, patients can send confidential notes, lab results, or prescriptions directly to their care team, ensuring privacy and fostering engagement.
Finally, our Patient Outreach program proactively contacts patients for preventive screenings, medication refills, and post‑visit follow‑ups, boosting satisfaction and revenue.
All services are delivered via our proprietary ECHO platform, which integrates seamlessly with leading EHRs such as Epic, Athenahealth, and eClinicalWorks, giving you real‑time visibility and control.
About Us
620 Academy Dr A, Northbrook, IL 60062
, 60062
US
Our certified, HITRUST‑aligned platform delivers seamless call routing, secure patient messaging, and real‑time access to clinical staff—all backed by a team of trained medical professionals who understand the unique demands of patient care.
Whether you’re a solo practitioner, a growing multi‑specialty group, or a large health network, notifyMD scales with your workflow, ensuring that every patient call is answered promptly, accurately, and in full compliance with all regulatory requirements.
Experience the confidence that comes from partnering with a service that is fully integrated into the electronic health record ecosystem, offers a customizable app for on‑demand care coordination, and supports you with proactive outreach, triage, and appointment management. Call us today and discover how notifyMD can transform patient communication into a competitive advantage.