About Us

BASE Solutions LLC, established over a decade ago, has become a leading Managed Service Provider in Arlington, Virginia. Our team blends deep industry knowledge with hands‑on expertise to deliver tailored IT solutions that align perfectly with each client’s business objectives. From small local firms to regional enterprises, we support a diverse portfolio of clients across sectors such as legal, finance, and healthcare. By situating ourselves in Arlington, we stay close to the vibrant technology ecosystem of Northern Virginia, enabling rapid response times and a pulse on the latest market trends. Our reputation is built on reliability, innovation, and a genuine partnership mindset that transcends typical vendor relationships.
At BASE Solutions, our mission is to empower businesses to focus on growth while we manage the intricacies of their technology stack. We pride ourselves on delivering value‑driven recommendations without the pressure of unnecessary upsells. Our proactive monitoring framework detects potential issues before they disrupt operations, and our service level agreements guarantee response within 15 minutes. We provide predictable monthly plans, eliminating hidden fees and ensuring transparent budgeting. By partnering with us, clients experience a seamless blend of strategic oversight and tactical support that keeps technology aligned with business goals.
Our support staff combines rapid response with deep technical knowledge, offering 24/7 assistance across the full spectrum of IT challenges. Whether it’s a software patch, a network outage, or a security alert, our technicians are on call to resolve issues swiftly, keeping downtime to a minimum. The team’s familiarity with a wide range of platforms—including Apple, Windows, and Android—ensures consistent, cross‑platform support for all devices. Clients appreciate the peace of mind that comes from knowing a dedicated, accessible partner is always available to address emerging threats or operational bottlenecks.
Client success stories underscore our impact. From legal firms maintaining uninterrupted client service to financial agencies safeguarding sensitive data, our partners consistently report improved operational efficiency and reduced IT costs. We are proud of a 98% client satisfaction rating and an average first‑response time of under fifteen minutes. Our commitment to proactive, transparent, and personalized service has earned us long‑term relationships and a reputation as a trusted IT ally in Arlington and beyond.