USPCNET was founded by Elias Kousoulas in 2004 with the goal of helping small to medium sized businesses in the Phoenix Metro Area. Since then we have expanded to Denver and San Diego Metro area. We focus on providing your business with the tools it needs to compete, and reduce costs and put your company in a position to excel. We believe that our success is linked to our ability to help you succeed. We become part of your team, not only to provide you with support, but to act as an integral partner in your business. We deliver more than just reactive support services for when problems occur. In fact, that is only a small part of what we will do for you. Our Mission To provide network support solutions through a highly organized process that stimulates and promotes both personal and financial prosperity, inspiration, and growth for our clients. Our Vision To become our client's IT Partner, not Provider. Keys To Our Success Top notch response times for all our managed clients. 2 hour SLA. Clients are not "Nickel and Dimed": We have a flat monthly price for all your IT needs. Exceptional Communication: Dedicated account and technical managers. Resolution to issues: We strive for the permanent fix not temporary ones. Proactive measures to prevent future issues. Ownership: We take responsibility for your network. Personal Touch: Our team will know you and your business.