About Us

At Send Flowers, we believe that a single bouquet can speak volumes, turning ordinary moments into unforgettable memories. Our online platform offers a hand‑picked selection of fresh, market‑sourced blooms that cater to every occasion—from joyous celebrations to heartfelt condolences. Each arrangement is crafted by skilled florists who blend colour, texture and symbolism to convey the exact emotion you wish to express. With over 7,500 deliveries completed each year across London and the rest of the UK, our reputation for quality and reliability grows with every satisfied customer.
Freshness is the cornerstone of our service. We partner with trusted growers, ensuring that every stem arrives in peak condition. Our temperature‑controlled vans and professional packing techniques preserve vibrancy, so the roses, lilies and chrysanthemums you order stay crisp and beautiful until they touch the recipient’s hands. To further guarantee satisfaction, we offer a 100 % freshness guarantee, replacing any bouquet that does not meet our high standards. This commitment to quality reassures customers that each flower is as vibrant as the moment it was picked.
Speed is a key differentiator for Send Flowers. Orders placed before 4 pm receive same‑day delivery, while next‑day service is available to most UK postcodes. Our real‑time tracking lets you monitor the journey of your bouquet, ensuring transparency and peace of mind. Whether you’re surprising a loved one on a birthday or offering condolences on a quiet afternoon, the guarantee of timely arrival enhances the emotional impact of every floral gift.
Customer satisfaction drives everything we do. With a 4.9/5 rating from over 1,000 reviews, our clients praise the friendly, 7‑day support team ready to assist with queries, customisation requests or last‑minute adjustments. We also provide personalised notes, unique vases, and optional add‑ons such as chocolates or balloons to create a complete gifting experience. Every interaction is backed by GDPR‑compliant, encrypted checkout, ensuring that ordering flowers is as seamless and secure as it is delightful.
Beyond individual orders, Send Flowers offers subscription services that keep fresh blooms flowing into homes and offices throughout the year. Our eco‑friendly gift wrap and 100 % recyclable packaging reflect our commitment to sustainability, while our monthly seasonal collections introduce new designs that keep the range fresh and exciting. From corporate accounts to special events, we adapt to every need with professionalism, creativity and an unwavering focus on the joy that flowers bring into everyday life.